Telecalling Team Leader

Looking for a Telecalling Team Leader role in Dombivali, Mumbai? Pledge Foundation is hiring now. 5 candidates will be hired for this role. Salary is up to ₹25,000/month.

Employer’s description

Good Communication Skills, Team Leader Quality, Sales Executive, Team Handle. More Than 2 Years Experience Compulsory. | Type : Sales, Domestic, Outbound | Languages : Marathi, Hindi, English

What the job involves

As a Telecalling Team Leader, your work will include:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹19,000 – ₹25,000 per month.

Who can apply

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Marathi, Outbound, Sales
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Domestic, Outbound
• Languages: Marathi, Hindi, English
• Someone patient and customer-first

Quick facts

• Work location: Dombivali, Mumbai, Maharashtra
• Work type: Work from office
• Job type: Full time
• Openings: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Pledge Foundation today.