It Team Leader

Looking for an It Team Leader role in Thane, Mumbai? Plus Business Infotech Pvt Ltd is hiring now. The pay goes up to ₹26,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Requirements

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Someone patient and calm under pressure

Salary and benefits

Compensation: ₹15,000 – ₹26,000 per month.

Job at a glance

• Job location: Thane, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

Ready to start? Upload your resume and apply to Plus Business Infotech Pvt Ltd today.