Customer Care Executive

Start your next role as a Customer Care Executive with Policybazaar Insurance Brokers Private Limited in Sector 44 - Gurgaon, Delhi. Salary is up to ₹28,000/month. The team is filling 30 vacancies.

In the employer’s words

Were Hiring | Customer Service Executive Gurugram | Sector 44 Policy Bazaar Insurance Brokers Pvt. Ltd Full-Time | On-Site Handle Customer Queries Via Calls, Emails & Chat Explain Insurance Products & Assist Customers Support Sales With Excellent Customer Service Eligibility: Experience: 04 Years (Freshers Welcome) Go. Type : Outbound, Domestic, Sales, Inbound | Languages : Hindi, English

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Sales, Inbound
• Languages: Hindi, English

What you will do

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Salary

Compensation: ₹17,000 – ₹28,000 per month.

Position details

• Location: Sector 44 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Working hours: 10 AM - 7PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Policybazaar Insurance Brokers Private Limited.