Customer Care Executive

Policybazaar Insurance Brokers Private Limited has an opening for a Customer Care Executive based in Sector 44 - Gurgaon, Delhi. The team is filling 15 vacancies. You can earn up to ₹30,000/month. No experience? You can still apply.

In the employer’s words

Job Title: International Sales Executiveif You Are Interested In Joining Our Team, Please Share Your Resume At Harshdeepsingh@Policybazaar.Com Or Via Whatsapp At 7042244979 International Sales Executivelocation: Gurugramcontact Person - Hr Harshdeep Singh- Whatsapp Your Resume To 7042244979 Or Email To Harshdeepsingh@Policybazaar.Com.I. Type : Domestic, International, Mutual Funds | Languages : Hindi, English

Candidate profile

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of Domestic, English, Hindi, International and Mutual Funds
• Good English
• Freshers can apply
• Type: Domestic, International, Mutual Funds
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Roles and responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Salary and benefits

The salary for this role is ₹17,000 – ₹30,000 per month.

Job at a glance

• Location: Sector 44 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Timings: 10 AM - 7 PM | Monday to Saturday
• Openings: 15
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Click Apply to send your profile to Policybazaar Insurance Brokers Private Limited. It takes less than a minute.