Relationship Manager

Policybazaar Insurance Brokers Private Limited has an opening for a Relationship Manager based in Mumbai Central, Mumbai. 10 candidates will be hired for this role. Salary is up to ₹23,000/month.

Employer’s description

Visit Customers At Homes, Hospitals, Or Workplaces To Address Health Insurance-Related Queries. Assist Customers With Health Insurance Documentation, Including Policy Documents, Endorsements, Renewals, And Claim Forms. Explain Policy Coverage, Benefits, Exclusions, Renewal Processes, And Claim Procedures In A Simple Manner. Coordinate With Internal.

Who can apply

• No prior experience needed — freshers can apply
• Education: Graduate
• Skills: Verbal communication, Typing speed, Hindi and English, CRM tools
• Male Only
• Good English
• Freshers can apply
• You are patient and customer-first

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Pay and perks

You will be paid ₹20,000 – ₹23,000 per month.

Job details

• Location: Mumbai Central, Mumbai, Maharashtra
• Vacancies: 10
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Policybazaar Insurance Brokers Private Limited.