Email Processing Executive

Start your next role as an Email Processing Executive with Potential Explorer Overseas Private Limited () in Fort, Mumbai. 10 candidates will be hired for this role. You can earn up to ₹20,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : International | Languages : Hindi, English

Who can apply

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: Hindi, English
• A polite, customer-first attitude

What you will do

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹16,000 – ₹20,000 per month.

Quick facts

• Work location: Fort, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: On-site
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Potential Explorer Overseas Private Limited () today.