International Voice Process Agent

Prakashkumar Mohanlal Purohit (Microtech Stainless Steel Co.) wants to bring on an International Voice Process Agent for its Grant Road, Mumbai team. The pay goes up to ₹40,000/month. There are 2 open positions.

In the employer’s words

International Sales For Industry. More Than 2 Years Experience Compulsory. | Type : International, Sales | Languages : English

Salary

Salary: ₹20,000 – ₹40,000 per month, based on skills and experience.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Who can apply

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, International and Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: International, Sales
• Languages: English
• A customer-first, polite attitude

Job details

• Job location: Grant Road, Mumbai, Maharashtra
• Job type: Full time
• Work mode: Office-based
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday

Apply today and take the next step in your career with Prakashkumar Mohanlal Purohit (Microtech Stainless Steel Co.).