Customer Care Executive

A new Customer Care Executive role is open at PRANEET KAUR (elevate X solutions), Marathahalli, Bengaluru. The pay goes up to ₹25,000/month. 20 candidates will be hired for this role. Freshers can apply.

Note from the employer

- Handle Seller And Customer Queries Related To The Ops Process.- Resolve Issues Promptly And Provide Accurate Information.- Support Catalog Management Activities.- Work On Ms Excel For Data Handling And Reporting.- Ensure A High Level Of Customer Satisfaction. Languages : Hindi, English

Salary

You will be paid ₹20,000 – ₹25,000 per month.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.

Job at a glance

• Location: Marathahalli, Bengaluru, Karnataka
• Job type: Full time
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by PRANEET KAUR (elevate X solutions).