Customer Care Executive

Praneet Kaur (Elevate X Solutions) wants to bring on a Customer Care Executive for its Sector 18 - Gurgaon, Delhi team. No experience? You can still apply. Salary is up to ₹21,000/month. The team is filling 25 vacancies.

In the employer’s words

Job Title: Customer Care Executivekey Responsibilities:Handle Inbound And Outbound Customer Calls Professionally.Resolve Customer Queries, Complaints, And Concerns In A Timely Manner.Provide Accurate Information About Products, Services, And Company Policies.Maintain A High Level Of Customer Satisfaction Through Excellent Service.Record Cus. Type : Inbound, Outbound, Domestic | Languages : Hindi, English

Day-to-day work

As a Customer Care Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English
• A polite, patient attitude

Pay and perks

Compensation: ₹15,000 – ₹21,000 per month.

Job details

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Work type: On-site
• Openings: 25
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Praneet Kaur (Elevate X Solutions) today.