Telecaller

Pratik Enterprises wants to bring on a Telecaller for its Malad East, Mumbai team. The team is filling 10 vacancies. Salary is up to ₹20,000/month.

In the employer’s words

Candidates Need To Call Customers And Convince To Port Sims To Vodafone Idea. Languages : English, Hindi

Who can apply

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• Someone polite and patient

Key responsibilities

• You will follow call scripts and update customers on ticket status.
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Job details

• Location: Malad East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 10
• Work mode: Work from office

Apply today and take the next step in your career with Pratik Enterprises.