Telecalling Executive

A new Telecalling Executive role is open at Pratik Enterprises, Kandivali, Mumbai. Freshers can apply. Salary is up to ₹20,000/month. The team is filling 25 vacancies.

Employer’s description

Candidate Needs To Call Customers And Sell Vodafone Idea 5G Sims. Languages : English, Marathi, Hindi

Candidate profile

• Open to freshers
• Below 10th or equivalent
• Good knowledge of English, Hindi and Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Marathi, Hindi
• You are polite and customer-first

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Compensation

Compensation: ₹12,000 – ₹20,000 per month.

Quick facts

• Work location: Kandivali, Mumbai, Maharashtra
• Vacancies: 25
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Pratik Enterprises today.