Telecaller

Pravin Enterprises is hiring a Telecaller in Andheri East, Mumbai. Salary is up to ₹5,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

You will be paid ₹5,000 per month.

What you will do

As a Telecaller, your work will include:

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of Active listening, Complaint handling, Verbal communication and Typing speed
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Position details

• Job location: Andheri East, Mumbai, Maharashtra
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Pravin Enterprises reviews applications regularly.