Customer Care Associate

Preitys Fashion is hiring a Customer Care Associate in Vijayanagar, Bengaluru. Salary is up to ₹20,000/month. Freshers can apply.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English, Kannada

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

What the job involves

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Kannada
• Basic English
• Freshers can apply
• Languages: Hindi, English, Kannada

Job at a glance

• Location: Vijayanagar, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Work type: Office-based
• Working hours: 10 AM - 7:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Preitys Fashion reviews applications regularly.