Customer Care Executive

A new Customer Care Executive role is open at Prema Group(Prema KIA, Prema Ford and Prema Honda), Bariyarpur. Salary is up to ₹10,000/month. 2 candidates will be hired for this role.

Note from the employer

Reception Work. 1 - 2 Years Experience Compulsory. | Languages : Hindi

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• Someone polite and calm under pressure

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Salary

You will be paid ₹10,000 per month.

Job details

• Work location: Bariyarpur
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Prema Group(Prema KIA, Prema Ford and Prema Honda) reviews applications regularly.