It Back Office Admin

Join Premierinfo as an It Back Office Admin in Mulund West, Mumbai. The pay goes up to ₹18,000/month.

Employer’s description

Handle Support Functions Like Data Entry, Record Management, And Report Preparation. Ensure Efficient Documentation And Maintain Workflow Accuracy. Assist Front-Line Teams By Managing Behind-The-Scenes Operations. Responsible For Handling And Analysing Data, Preparing Records, Maintaining Files, Tally, Client Requirements. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : English, Hindi, Marathi

Pay and perks

You will be paid ₹12,000 – ₹18,000 per month.

What you will do

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi, Inbound, Marathi and Outbound
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: English, Hindi, Marathi
• You are patient and customer-first

Quick facts

• Job location: Mulund West, Mumbai, Maharashtra
• Interview: 4:00 PM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 10:00 AM - 07:00 PM | Monday to Saturday
• Openings: 1
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Premierinfo reviews applications regularly.