It Backoffice Admin

Start your next role as an It Backoffice Admin with Premierinfo in Mulund West, Mumbai. Salary is up to ₹18,000/month.

In the employer’s words

Handle Support Functions Like Data Entry, Record Management, And Report Preparation. Ensure Efficient Documentation And Maintain Workflow Accuracy. Assist Front-Line Teams By Managing Behind-The-Scenes Operations. Responsible For Handling And Analysing Data, Preparing Records, Maintaining Files, Tally, Client Requirements. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Someone customer-first and polite

Day-to-day work

Here is what a typical day looks like:

• You'll handle inbound and outbound customer calls, chats or emails.
• You'll follow call scripts and update customers on ticket status.
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• You'll log every interaction and its outcome in the support system.

What you get

The salary for this role is ₹12,000 – ₹18,000 per month.

Quick facts

• Work location: Mulund West, Mumbai, Maharashtra
• Timings: 10:00 AM - 07:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Interview: 4:00 PM - 7:00 PM | Monday to Saturday
• Vacancies: 1

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