Telecaller

Premium is hiring a Telecaller in Morampudi. The pay goes up to ₹12,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with Active listening, Verbal communication, Hindi and English, Complaint handling
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Compensation

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Job details

• Job location: Morampudi
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1

Apply today and take the next step in your career with Premium.