Customer Care Executive

Prerana Education is hiring a Customer Care Executive in Koramangala, Bengaluru. There are 30 open positions. You can earn up to ₹30,000/month.

Employer’s description

Voice Process. Type : Domestic, Sales, Inbound, Outbound, International | Languages : Malayalam, Gujarati, Tamil, Telugu, Kannada, Hindi, English

What the job involves

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, English, Gujarati, Hindi, Inbound, International, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Sales, Inbound, Outbound, International
• Languages: Malayalam, Gujarati, Tamil, Telugu, Kannada, Hindi, English
• You are customer-first and calm under pressure

Pay and perks

The salary for this role is ₹27,000 – ₹30,000 per month.

Job details

• Work location: Koramangala, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Prerana Education today.