Work From Home - Customer Care Associate

Work from home as a Work From Home - Customer Care Associate with Prerna Engineerin Group Private Limited (Prerna Engineering Education Group Private Limited). Great for first-time job seekers. Salary is up to ₹20,000/month. There are 30 open positions.

Employer’s description

Rotational Shifts Rotationa Off We Need Excellent English And Hindi. Languages : Hindi, English

What you get

The salary for this role is ₹16,500 – ₹20,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Work from home
• Languages: Hindi, English
• Someone customer-first and calm under pressure

What the job involves

As a Work From Home - Customer Care Associate, your work will include:

• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• You'll follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.

Job details

• Location: remote
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Fully remote

Click Apply to send your profile to Prerna Engineerin Group Private Limited (Prerna Engineering Education Group Private Limited). It takes less than a minute.