Work From Home - Customer Care Associate

A new Work From Home - Customer Care Associate role is open at Prerna Engineerin Group Private Limited (Prerna Engineering Education Group Private Limited), remote. Freshers can apply. There are 30 open positions. The pay goes up to ₹20,000/month.

Employer’s description

Rotational Shifts Rotationa Off. Languages : Hindi, English

What you get

You will be paid ₹16,500 – ₹20,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Hindi
• Good English
• Freshers can apply
• Work from home
• Languages: Hindi, English
• A customer-first, patient attitude

Quick facts

• Work location: remote
• Openings: 30
• Job type: Full time
• Work type: Work from home
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Prerna Engineerin Group Private Limited (Prerna Engineering Education Group Private Limited).