Customer Care Executive

Prerna Engineering Education Group Private Limited (Prerna Engineering Education G wants to bring on a Customer Care Executive for its Shivaji Nagar, Bengaluru team. There are 10 open positions. You can earn up to ₹30,000/month.

Employer’s description

Customer Service. Languages : Hindi, English

Salary and benefits

Compensation: ₹25,000 – ₹30,000 per month.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Candidate profile

• Open to freshers
• Education: Graduate
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

Job details

• Location: Shivaji Nagar, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 10
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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