Customer Care Executive

Prerna Engineering Education Group Private Limited (Prerna Engineering Education Group Private has an opening for a Customer Care Executive based in Hebbal, Bengaluru. You can earn up to ₹29,000/month. There are 30 open positions. Great for first-time job seekers.

In the employer’s words

Salary Upto 28000. Languages : Tamil, Bengali, Malayalam, Gujarati, Kannada, Punjabi, Hindi, English

Salary and benefits

Compensation: ₹24,000 – ₹29,000 per month.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Punjabi and Tamil
• Basic English
• Freshers can apply
• Languages: Tamil, Bengali, Malayalam, Gujarati, Kannada, Punjabi, Hindi, English
• A patient, customer-first attitude

What you will do

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Position details

• Job location: Hebbal, Bengaluru, Karnataka
• Work type: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Prerna Engineering Education Group Private Limited (Prerna Engineering Education Group Private.