Customer Care Executive

Looking for a Customer Care Executive role in Whitefield, Bengaluru? Prerna Engineering Education Group Private Limited (Prerna Engineering Education Group Private is hiring now. There are 30 open positions. Salary is up to ₹29,000/month. No experience? You can still apply.

In the employer’s words

Call For More Details Day Shifts No Target. Type : Inbound, Outbound | Languages : Malayalam, Gujarati, Marathi, Tamil, Telugu, Bengali, Kannada, Punjabi, Hindi, English

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Inbound, Kannada, Malayalam and Marathi
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Malayalam, Gujarati, Marathi, Tamil, Telugu, Bengali, Kannada, Punjabi, Hindi, English
• You are customer-first and calm under pressure

Salary and benefits

The salary for this role is ₹25,000 – ₹29,000 per month.

Job at a glance

• Work location: Whitefield, Bengaluru, Karnataka
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 30
• Shift: day shift

Interested? Apply now on BetterJobs with your resume — Prerna Engineering Education Group Private Limited (Prerna Engineering Education Group Private reviews applications regularly.