Customer Care Executive

Prerna Engineering Education Group Private Limited (Prerna Engineering Education Group Private is hiring a Customer Care Executive in Marathahalli, Bengaluru. There are 25 open positions. Salary is up to ₹35,000/month. No experience? You can still apply.

Note from the employer

Customer Support Executive (Semi-Voice). Type : Inbound, Outbound | Languages : Kannada, Telugu, Tamil, Hindi, English

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Kannada, Outbound, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Kannada, Telugu, Tamil, Hindi, English
• A patient, calm under pressure attitude

Compensation

You will be paid ₹17,000 – ₹35,000 per month.

Position details

• Job location: Marathahalli, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 25
• Employment type: Full time

Apply today and take the next step in your career with Prerna Engineering Education Group Private Limited (Prerna Engineering Education Group Private.