Customer Care Executive

Looking for a Customer Care Executive role in Whitefield, Bengaluru? Prerna Engineering Education Group Private Limited (Prerna Engineering Education Group Private is hiring now. There are 30 open positions. Freshers can apply. The pay goes up to ₹28,000/month.

Employer’s description

Salary Upto 28000 With Incentives. Languages : Punjabi, Bengali, Gujarati, Malayalam, Tamil, Kannada, Hindi, English

What the job involves

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Salary

You will be paid ₹23,000 – ₹28,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Punjabi, Tamil
• Good English
• Freshers can apply
• Languages: Punjabi, Bengali, Gujarati, Malayalam, Tamil, Kannada, Hindi, English
• You are customer-first and polite

Quick facts

• Work location: Whitefield, Bengaluru, Karnataka
• Job type: Full time
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Prerna Engineering Education Group Private Limited (Prerna Engineering Education Group Private.