Customer Care Executive

Join Prerna Engineering Education Group Private Limited (Prerna Engineering Education Group Private as a Customer Care Executive in Brookefield, Bengaluru. You can earn up to ₹26,000/month. Freshers can apply. There are 25 open positions.

Note from the employer

Call For More Details. Type : Inbound, Outbound | Languages : Hindi, English

Salary and benefits

The salary for this role is ₹20,000 – ₹26,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Hindi, English
• A patient, calm under pressure attitude

Job at a glance

• Work location: Brookefield, Bengaluru, Karnataka
• Job type: Full time
• Vacancies: 25
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Prerna Engineering Education Group Private Limited (Prerna Engineering Education Group Private.