Customer Care Executive

Join Prerna Engineering Education Group Private Limited (Prerna Engineering Education Group as a Customer Care Executive in Marathahalli, Bengaluru. You can earn up to ₹29,000/month. 25 candidates will be hired for this role.

In the employer’s words

Customer Support. Languages : Telugu, Bengali, Punjabi, Kannada, Malayalam, Tamil, Hindi, English

What you get

Salary: ₹17,000 – ₹29,000 per month, based on skills and experience.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Hindi, Kannada, Malayalam, Punjabi, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: Telugu, Bengali, Punjabi, Kannada, Malayalam, Tamil, Hindi, English
• Someone calm under pressure and patient

Key responsibilities

As a Customer Care Executive, your work will include:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Position details

• Work location: Marathahalli, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 25
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Prerna Engineering Education Group Private Limited (Prerna Engineering Education Group. It takes less than a minute.