Customer Care Executive

Prerna Engineering Education Group Private Limited (Prerna Engineering Education Group Private wants to bring on a Customer Care Executive for its Whitefield, Bengaluru team. There are 25 open positions. Great for first-time job seekers. The pay goes up to ₹20,000/month.

Employer’s description

Call For More Details. Languages : Tamil, English, Kannada, Hindi

Requirements

• Open to freshers
• 12th Pass or equivalent
• Skills: English, Hindi, Kannada, Tamil
• Basic English
• Freshers can apply
• Languages: Tamil, English, Kannada, Hindi
• A patient, polite attitude

Key responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Job details

• Job location: Whitefield, Bengaluru, Karnataka
• Job type: Full time
• Work mode: Work from office
• Vacancies: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Prerna Engineering Education Group Private Limited (Prerna Engineering Education Group Private.