Work From Home - Customer Support Executive

Join Prerna Engineering Education Group Private Limited (Prerna Engineering Education Group Private as a Work From Home - Customer Support Executive in remote. You can earn up to ₹20,000/month. The team is filling 30 vacancies.

Employer’s description

Rotational Shifts Rotational Off Laptop Should Be There. Languages : Hindi, English

Salary and benefits

Compensation: ₹1,700 – ₹20,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Work from home
• Languages: Hindi, English

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: remote
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Work type: Work from home
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Prerna Engineering Education Group Private Limited (Prerna Engineering Education Group Private today.