Customer Care Executive

Looking for a Customer Care Executive role in Shivaji Nagar, Bengaluru? Prerna Engineering Education Group Private Limited (Prerna Engineering Education is hiring now. No experience? You can still apply. There are 10 open positions. Salary is up to ₹30,000/month.

Employer’s description

Customer Support. Languages : Kannada, Hindi, English

What you will do

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• No prior experience needed — freshers can apply
• Education: Graduate
• Good knowledge of English, Hindi and Kannada
• Good English
• Freshers can apply
• Languages: Kannada, Hindi, English
• A customer-first, patient attitude

Compensation

Compensation: ₹25,000 – ₹30,000 per month.

Job details

• Job location: Shivaji Nagar, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

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