Customer Care Executive

Start your next role as a Customer Care Executive with Prerna Engineering Education Private Limited (Prerna Engineering Education Group Private Limited) in Brookefield, Bengaluru. The team is filling 25 vacancies. The pay goes up to ₹30,000/month.

Employer’s description

Customer Service. Type : Outbound, Inbound | Languages : Malayalam, Marathi, Hindi, Tamil, Kannada, English

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Hindi, Inbound, Kannada, Malayalam, Marathi, Outbound, Tamil
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Malayalam, Marathi, Hindi, Tamil, Kannada, English
• Someone polite and calm under pressure

Pay and perks

You will be paid ₹25,000 – ₹30,000 per month.

What you will do

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.

Quick facts

• Work location: Brookefield, Bengaluru, Karnataka
• Work mode: Office-based
• Vacancies: 25
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Prerna Engineering Education Private Limited (Prerna Engineering Education Group Private Limited).