Customer Care Executive

Start your next role as a Customer Care Executive with Prerna Engineering in BTM Layout, Bengaluru. 30 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹29,000/month.

In the employer’s words

6 Days Working Day Customer Supoort Not Sales. Languages : Punjabi, Malayalam, Gujarati, Tamil, Bengali, Kannada, Hindi, English

Pay and perks

The salary for this role is ₹21,000 – ₹29,000 per month.

Eligibility

• Freshers are welcome to apply
• Education: Graduate
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Punjabi, Tamil
• Basic English
• Freshers can apply
• Languages: Punjabi, Malayalam, Gujarati, Tamil, Bengali, Kannada, Hindi, English
• A patient, customer-first attitude

Key responsibilities

• Log every interaction and its outcome in the support system.
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: BTM Layout, Bengaluru, Karnataka
• Work mode: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Prerna Engineering reviews applications regularly.