Work From Home - Customer Care Associate

Join Prerna Engineering as a Work From Home - Customer Care Associate in remote. You can earn up to ₹20,000/month. There are 30 open positions.

In the employer’s words

Wfh, Laptop Is Must, Good Communication Skill. Languages : Hindi, English

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Good English
• Freshers can apply
• Work from home
• Languages: Hindi, English
• Someone polite and customer-first

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.

Salary

Compensation: ₹16,000 – ₹20,000 per month.

Job details

• Job location: remote
• Work type: Remote (work from home)
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time

Apply today and take the next step in your career with Prerna Engineering.