Work From Home - Telecaller

Join Prerna Engineering as a Work From Home - Telecaller in remote. There are 30 open positions. The pay goes up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

Rotational Shifts Rotatinal Off Voice And Chat Both.

Salary and benefits

You will be paid ₹16,500 – ₹20,000 per month.

What you will do

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Verbal communication, Active listening, Typing speed, Hindi and English
• Basic English
• Freshers can apply
• Work from home
• You are customer-first and calm under pressure

Quick facts

• Job location: remote
• Employment type: Full time
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Remote (work from home)
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Prerna Engineering reviews applications regularly.