Customer Care Executive

Looking for a Customer Care Executive role in Sector 46 - Noida, Delhi? Prerna Financials is hiring now. There are 5 open positions. You can earn up to ₹15,000/month. Freshers can apply.

Employer’s description

Proactive And Detail-Oriented Customer Care Executive. The Ideal Candidate Will Manage Customer Data, Handle Follow-Up Communications, And Make Telesales Calls For Insurance Products. This Role Requires Excellent Communication Skills, An Ability To Build Strong Customer Relationships, And A Focus On Converting Leads Into Clients. Type : Sales | Marketing | Languages : Hindi, English

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Hindi, Marketing and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Hindi, English
• You are polite and calm under pressure

What you will do

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Salary

You will be paid ₹10,000 – ₹15,000 per month.

Job at a glance

• Location: Sector 46 - Noida, Delhi, Delhi
• Interview: 10:00 AM - 1:00 PM | Monday, Wednesday, Friday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 5
• Work mode: On-site

Apply today and take the next step in your career with Prerna Financials.