Customer Care Executive

Prerna Group wants to bring on a Customer Care Executive for its Kudlu Gate, Bengaluru team. No experience? You can still apply. You can earn up to ₹29,000/month. The team is filling 30 vacancies.

Note from the employer

Customer Care Executive. Languages : Hindi, Telugu, English

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: English, Hindi, Telugu
• Basic English
• Freshers can apply
• Languages: Hindi, Telugu, English
• Someone polite and calm under pressure

Salary

You will be paid ₹17,000 – ₹29,000 per month.

Roles and responsibilities

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Position details

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Working hours: 9:30 AM -6:30 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

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