Customer Care Associate

Prerna wants to bring on a Customer Care Associate for its Shivaji Nagar, Bengaluru team. The pay goes up to ₹30,000/month. The team is filling 30 vacancies. No experience? You can still apply.

Employer’s description

Day Shift. Type : Domestic | Languages : Malayalam, Telugu, Punjabi, Marathi, Hindi, English

Compensation

The salary for this role is ₹25,000 – ₹30,000 per month.

What you will do

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Requirements

• Open to freshers
• Graduate or equivalent
• Comfortable with Domestic, English, Hindi, Malayalam, Marathi, Punjabi, Telugu
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Malayalam, Telugu, Punjabi, Marathi, Hindi, English
• A calm under pressure, patient attitude

Job details

• Location: Shivaji Nagar, Bengaluru, Karnataka
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Prerna today.