Customer Care Executive

Prerna has an opening for a Customer Care Executive based in Shivaji Nagar, Bengaluru. You can earn up to ₹30,000/month. No experience? You can still apply. 10 candidates will be hired for this role.

Employer’s description

Customer Support. Languages : Hindi, English

Pay and perks

You will be paid ₹25,000 – ₹30,000 per month.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• You are patient and calm under pressure

Roles and responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Quick facts

• Job location: Shivaji Nagar, Bengaluru, Karnataka
• Openings: 10
• Work type: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Prerna.