Work From Home - Customer Care Associate

Prerna is looking for a Work From Home - Customer Care Associate to join its team in remote. 30 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹20,000/month.

In the employer’s words

Work From Home Rotational Shifts. Type : Domestic | Languages : Hindi, English

Pay and perks

Salary: ₹15,500 – ₹20,000 per month, based on skills and experience.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Domestic, English, Hindi
• Good English
• Freshers can apply
• Work from home
• Type: Domestic
• Languages: Hindi, English
• You are calm under pressure and patient

What the job involves

• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• You will escalate complex cases to the right team within the SLA.

Quick facts

• Location: remote
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work mode: Work from home
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Prerna today.