Customer Care Executive

Prime Aroma Foods Pvt Ltd has an opening for a Customer Care Executive based in Guindy, Chennai. There are 2 open positions. The pay goes up to ₹23,000/month.

Employer’s description

Oversee Operations In Bakery Food Manufacturing Company(B2B) To Deliver Excellent Service. Resolve Client Day To Day Client Complaints Coordinate With Chef And Qc, And Ensure Compliance With Standards. Implement Strategies To Improve Client Satisfaction And Business Performance. More Than 2 Years Experience Compulsory. | Languages : Tamil, English

Day-to-day work

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Compensation

Salary: ₹16,000 – ₹23,000 per month, based on skills and experience.

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Tamil
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Tamil, English
• Someone patient and customer-first

Position details

• Location: Guindy, Chennai, Tamil Nadu
• Job type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Prime Aroma Foods Pvt Ltd.