Customer Care Executive

Primesourceing Solution has an opening for a Customer Care Executive based in Vijayanagar, Bengaluru. Great for first-time job seekers. Salary is up to ₹20,000/month. The team is filling 30 vacancies.

Note from the employer

Customer Support Executive Voice Process (Delivery Sector)We Are Looking For A Customer Support Executive (Voice Process) To Handle Inbound And Outbound Calls Related To Delivery Services. The Candidate Will Assist Customers, Delivery Partners, And Vendors By Resolving Delivery-Related Queries Efficiently And Professionally. Type : Inbound, Outbound, Domestic | Languages : Hindi

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Domestic, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Location: Vijayanagar, Bengaluru, Karnataka
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Primesourceing Solution today.