Client Relationship Manager (Crm) ...

Primestarhr is looking for a Client Relationship Manager (Crm) ... to join its team in Thane, Mumbai. The pay goes up to ₹35,000/month. 2 candidates will be hired for this role.

Note from the employer

We Are Seeking A Highly Motivated And Skilled Client Relationship Manager (Crm) To Join Ourdynamic Team At A Leading Real Estate Firm In Thane. The Ideal Candidate Will Play A Crucial Rolein Ensuring The Satisfaction And Retention Of Our Clients Through Exceptional Service And Effectivecommunication. As A Crm, You Will Be The Primary Point Of Co. More Than 2 Years Experience Compulsory. | Type : Outbound | Preferred Experience In : Real Estate

Salary

Compensation: ₹25,000 – ₹35,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Candidate profile

• At least 2 years of relevant experience
• Graduate or equivalent
• Comfortable with Outbound, Real Estate
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Preferred Experience In: Real Estate
• Someone patient and polite

Position details

• Work location: Thane, Mumbai, Maharashtra
• Work mode: On-site
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

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