Customer Relationship Management (C...

Looking for a Customer Relationship Management (C... role in Charni Road, Mumbai? Priminox Overseas is hiring now. 5 candidates will be hired for this role. Salary is up to ₹30,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Marathi, Hindi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, Hindi, Marathi
• Female Only
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone patient and calm under pressure

Salary

You will be paid ₹20,000 – ₹30,000 per month.

Your responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Charni Road, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 5
• Interview: 10:00 AM - 7:00 PM | Monday to Saturday
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Office-based

Click Apply to send your profile to Priminox Overseas. It takes less than a minute.