Customer Relationship Management (C...

A new Customer Relationship Management (C... role is open at Priminox Overseas, Charni Road, Mumbai. The pay goes up to ₹30,000/month. There are 2 open positions.

Note from the employer

Maintain And Update Crm Database With Accurate Client And Sales Information Coordinate With Clients For Order Updates, Queries, And Follow-Ups Prepare Order Status Sheets, Payment Sheets, And Client Feedback Reports Track Sales Data And Analyze Crm Reports To Support Sales And Marketing Strategies Ensure Timely Communication Between Clients,. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Marathi, Hindi, English

What you will do

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Pay and perks

You will be paid ₹20,000 – ₹30,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Hindi, Inbound, Marathi and Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Marathi, Hindi, English
• A polite, calm under pressure attitude

Quick facts

• Work location: Charni Road, Mumbai, Maharashtra
• Working hours: 10.00 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Interview timings: 10.00 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Apply today and take the next step in your career with Priminox Overseas.