Telecaller

Start your next role as a Telecaller with Priya Nadar (Roche International) in Thane West, Mumbai. The pay goes up to ₹16,000/month.

Note from the employer

Handle Inbound And Outbound Customer Calls And Inquiries Related To Auto*Obile Sales.* Generate And Follow Up On Sales Leads From Walk-Ins, Calls, And Digi*Al Platforms.* Maintain Customer Database And Update Crm Sys*Ems Regularly.* Schedule Showroom Visits And Test Drives For Prospe*Tive Customers.* Provide Accurate Information About Vehicle. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : English

Salary and benefits

The salary for this role is ₹14,000 – ₹16,000 per month.

What the job involves

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Inbound and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: English
• Someone polite and calm under pressure

Quick facts

• Work location: Thane West, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Office-based
• Job type: Full time

Click Apply to send your profile to Priya Nadar (Roche International). It takes less than a minute.