Telecaller

Start your next role as a Telecaller with Priya Nadar (Roche International) in Nerul, Mumbai. The pay goes up to ₹18,000/month.

Employer’s description

* Effective Communication With Sales On Any Customers Related Query/ Issue.* Handling All Telephone Related Calling As Per Principals Norms.* Introduces Relevant Members To The Customers During Delivery Of The Vehicle.* Proper Timely Calling, Capturing Voc And Resolving Any* Solving Apprehension/ Doubts/ Queries/ Issues.* Managing All Finding. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound | Languages : Marathi, Hindi, English

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Marathi, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound
• Languages: Marathi, Hindi, English
• You are patient and polite

What you will do

• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.

Pay and perks

The salary for this role is ₹15,000 – ₹18,000 per month.

Quick facts

• Work location: Nerul, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Priya Nadar (Roche International). It takes less than a minute.