Customer Care Coordinator

Looking for a Customer Care Coordinator role in Kamptee Road, Nagpur? Pro 7 Bara Private Limited is hiring now. You can earn up to ₹20,000/month. The team is filling 2 vacancies.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What you will do

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are patient and customer-first

Pay and perks

You will be paid ₹10,000 – ₹20,000 per month.

Job at a glance

• Location: Kamptee Road, Nagpur, Maharashtra
• Job type: Full time
• Work mode: Office-based
• Vacancies: 2
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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