Telecaller

Probliss Honda is looking for a Telecaller to join its team in Hyderpora, Srinagar. Freshers can apply. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: CRM tools, Verbal communication, Complaint handling, Hindi and English
• Basic English
• Freshers can apply

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.

Quick facts

• Location: Hyderpora, Srinagar, Jammu and Kashmir
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 1
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Probliss Honda reviews applications regularly.