Telecaller Inbound

Start your next role as a Telecaller Inbound with Prompt Personnel in Andheri West, Mumbai. Salary is up to ₹18,000/month. There are 30 open positions.

Employer’s description

- Handle Inbound Customer Calls Professionally - Resolve Queries And Provide Accurate Info On Products/Services - Maintain/Update Customer Records - Escalate Complex Issues - Follow Company Policies & Quality Standards No Sales , No Target ,. Type : Domestic, Inbound | Languages : Marathi, Hindi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Marathi
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Marathi, Hindi, English

Salary and benefits

The salary for this role is ₹13,000 – ₹18,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Andheri West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time
• Work type: On-site
• Shift: Male & Female: 08:00 AM 05:00 PM, 09:00 AM 06:00 PM, 10:00 AM 07:00 PM

Interested? Apply now on BetterJobs with your resume — Prompt Personnel reviews applications regularly.