Telecaller Inbound

Prompt Personnel is looking for a Telecaller Inbound to join its team in Vikhroli West, Mumbai. Salary is up to ₹17,000/month. The team is filling 26 vacancies. Freshers can apply.

Employer’s description

- Handle Inbound Customer Calls Professionally - Resolve Queries And Provide Accurate Info On Products/Services - Maintain/Update Customer Records - Escalate Complex Issues - Follow Company Policies & Quality Standards. Type : Inbound | Languages : Marathi, Hindi, English

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound and Marathi
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Marathi, Hindi, English
• You are patient and polite

Pay and perks

Compensation: ₹13,000 – ₹17,000 per month.

Job at a glance

• Job location: Vikhroli West, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: Male & Female: 08:00 AM05:00 PM, 09:00 AM06:00 PM, 10:00 AM07:00 PM
• Vacancies: 26

Click Apply to send your profile to Prompt Personnel. It takes less than a minute.